When you're dealing with an insurance adjuster, it's important to know how to counter offer in order to get the best possible outcome. Counter offering an adjuster is a process that requires careful consideration and preparation. Here's a step-by-step guide to help you navigate the process. First, you'll need to make a written counteroffer. Make sure you send your letter to the right person, whether it's an insurance adjuster or a lawyer.
Clearly state that you are declining the initial offer and provide your reasons for doing so. Then, write a counteroffer in the form of a letter. Start by summarizing the adjuster's offer and informing them that it has been rejected. Explain, point by point, why the offer is too low. If you have any bills or other documents proving your damage that you haven't yet submitted, attach them to your letter.
Finally, clearly state the amount you are willing to pay and ask the adjuster to respond within a specified period of time. When the insurance adjuster makes their first offer, it may be too low as a tactic to see if you know what you're doing. Or, it may be a reasonable offer that is still too low. If the offer is reasonable, you can immediately make a counteroffer that is slightly lower than the amount of your demand letter. This shows the adjuster that you are being reasonable and willing to make concessions. A little more negotiation should quickly lead to a final agreement that both parties consider fair.
The insurance company will send your letter to its claims adjusters and they can accept it or make a counteroffer. The insurance adjuster will decide for the insurer whether or not to pay a claim and, if so, how much to pay. Always reduce your initial demand in small increments. Never negotiate in favor of the adjuster's lowest offer. Sometimes, appraisers offer an obviously low offer as a tactic, which they use to check if you understand the value of your claim.
Most adjusters start with an economic settlement offer for each claim as part of their trading strategy, regardless of factors affecting value. Counter offering an insurance adjuster can be intimidating but with careful preparation and consideration, you can get the best possible outcome for your claim. By following this step-by-step guide, you'll be well on your way to making an effective counteroffer.
